Data Privacy
The protection of your personal data is important to us. Therefore, we process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data privacy statement, we inform you about the most important aspects of data processing within the framework of our website.
Contact with us
If you contact us via the form on the website or by e-mail, your data will be stored for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.
Data storage, customer account
If you decide to create a customer account with us via our website, the data you enter during registration and during the course of use will be collected and stored for the purpose of fulfilling the contract and customer care. A revocation of the processing of this data can be carried out at any time by deleting the customer account via the application used.
The collected data will be deleted as soon as processing is no longer required for tax and commercial law purposes (e.g. retention periods).
We would like to point out that for the purpose of simplifying the purchasing process and for subsequent contract processing, we store data such as the buyer's name, address and bank details.
In addition, the following data is also stored by us for the purpose of contract processing: Company name, company address, VAT ID and/or tax number, e-mail address, telephone number.
The data provided by you is necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutes/payment service providers for the purpose of debiting the purchase price, to trust service providers for the purpose of acquiring RKSV-compliant certificates, to the transport company/shipping company commissioned by us for the delivery of goods and to our tax advisor for the fulfillment of our tax obligations.
In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the statutory retention period (7 years).
The data name, address, goods purchased and date of purchase will also be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art 6 (1) lit a (consent) and/or lit b (necessary for the performance of the contract) of the GDPR.
Server log data
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Web Analytics
Our website uses functions of web analytics services. For this purpose, cookies are used, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.
You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing.
Google reCAPTCHA
We use Google reCAPTCHA to protect against unauthorized interactions on our website and our services.
The service is provided by Google Ireland, Gordon House, Barrow Street, Dublin 4, hereinafter referred to as "Google".
Google guarantees compliance with EU data protection regulations, including when processing data in the USA, through certification under the EU-US Privacy Shield.
This service determines from which website a request is sent and from which IP address the so-called reCAPTCHA input box is operated. In addition to your IP address, Google may also collect other information that is necessary for the offer and guarantee of this service.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar.
Google offers further information on the general handling of your user data at
https://policies.google.com/privacy.
Google Fonts
Google Fonts is used to display fonts on our websites.
The service is provided by Google Ireland, Gordon House, Barrow Street, Dublin 4, hereinafter referred to as "Google".
Google guarantees compliance with EU data protection regulations, including when processing data in the USA, through certification under the EU-US Privacy Shield.
To display certain fonts, a connection is established to Google's servers in the USA.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
Google determines from which website your request was sent and to which IP address the font is delivered.
Google offers further information at
https://policies.google.com/privacy
https://adssettings.google.com/authenticated
as well as the possibility to prevent data use.
Newsletter
You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.
You can cancel your subscription to the newsletter at any time. Cancellation can be done directly via a link in the newsletter sent. Alternatively, please send your cancellation to the following e-mail address: office@cashfloh.at. We will then immediately delete your data in connection with sending the newsletter.
Payment service providers, accounting
Insofar as this is necessary for the fulfillment of the contract, data will also be transferred to service providers for processing and managing payments.
The service of SevDesk, a service of SEVENIT GmbH, Hauptstraße 40 in 77652 Offenburg, Germany, is used for accounting and preparation for accounting. You can find more information about SevDesk's data protection at
https://sevdesk.at/sicherheit-datenschutz/.
Stripe Payments Europe, d, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland is commissioned to process payments. You can find more information about Stripe's data protection at
https://stripe.com/de/privacy#translation.
SaaS Metrics, Risk Management
Metrics are created to analyze our SaaS offering in order to make the success and also the risks of our offering measurable and analyzable. Profitwell from Price Intelligently, 109 Kingston Street Fl 4, Boston, MA, is used for this purpose. Profitwell meets the requirements of the Privacy Shield Agreement.
You can find more information about Profitwell's data protection at
https://www.profitwell.com/privacy-policy.
Contact requests
You can contact us by phone, e-mail or via the contact form. The data you provide will be used to process the request. In order to be able to process your request, it is necessary to process this data. Without providing this information, it is not possible for us to process your request.
Exercising your rights as a data subject
As a data subject, you have the following rights: Right to information (Article 15 GDPR), right to rectification (Article 16 GDPR), right to erasure (Article 17 GDPR), right to restriction (Article 18 GDPR), data portability (Article 20 GDPR) and the right to object (Article 21 GDPR). You can assert the aforementioned rights of data subjects by email to office@cashfloh.at or alternatively by letter to the company's address.
Right to lodge a complaint with the data protection authority
If there is reason for complaint about the processing of your data by us, you can also contact the Austrian data protection authority as the supervisory authority at any time: Barichgasse 40-42, 1030 Vienna, Tel: +43 1 52 152-0, dsb@dsb.gv.at.
General and contact
We reserve the right to change this data protection declaration at any time with effect for the future; the current version can be found on our website. You can reach us at the following contact details: SETO e.U., Friedmanngasse 24/3, 1160 Vienna, office@cashfloh.at